This Privacy Policy describes how Durga Creations (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://durgacreations.com or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as detailed below. The information we collect and use varies depending on how you interact with us.

Types of Personal Information We Collect:

Information We Collect Directly from You:

  • Basic contact details (name, address, phone number, email).
  • Order information (billing address, shipping address, payment confirmation).
  • Account information (username, password, security questions).
  • Shopping information (items viewed, added to cart, or wishlist).
  • Customer support information (communications with us).

Information We Collect through Cookies: We automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device information, browser information, network connection details, IP address, and other data regarding your interaction with the Services. We use cookies and similar technologies to collect this information.

Information We Obtain from Third Parties: We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This includes companies supporting our Site and Services (e.g., Shopify), payment processors, and other partners.

How We Use Your Personal Information

We use your personal information to:

  • Provide the Services, process payments, fulfill orders, and manage accounts.
  • Communicate with you about your account, purchases, and customer support.
  • Perform marketing and advertising activities.
  • Ensure security and prevent fraud.
  • Improve and personalize the Services.

Cookies

We use cookies to enhance your experience on our Site, run analytics, and better understand user interactions. Most browsers accept cookies by default, but you can set your browser to remove or reject cookies. Blocking cookies may impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and third parties performing services on our behalf (e.g., payment processing, data analytics, customer support).
  • Business and marketing partners, including Shopify.
  • Affiliates within our corporate group.
  • Parties involved in business transactions (e.g., mergers or acquisitions).
  • Legal authorities to comply with applicable laws.

Security and Retention of Your Information

We employ reasonable security measures to protect your personal information. However, no security system is impenetrable. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

Access and Portability: You may request that we provide you a copy of your personal information that we have collected, used, or disclosed, and information about our data practices.

Deletion: You may request that we delete the personal information that we have collected from you.

Correction: You may request that we correct any inaccurate personal information we have about you.

Opt-Out of Marketing Communications: You may request to opt out of marketing communications. If you wish to opt out of marketing communications, you can click the “unsubscribe” link in the communication or adjust your settings in your account preferences.

How to Exercise Your Rights: To exercise your rights, please contact us using the contact information below. We may take steps to verify your identity before responding to your request by asking you to provide certain information about yourself, such as your name, email address, and other details related to your use of the Services.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us to request deletion.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: dharu@durgacreations.com
Address: New No. 20, Crescent Park Street, T Nagar, Chennai, TN, 600017, India

For GDPR Compliance: We are the data controller of your personal information. Our representative in the [EEA/UK] is [Insert Representative Details].

This Privacy Policy is subject to change and was last updated on 06-28-2024